Business Model Research in the Information Systems Literature: A Review and a Research Agenda

Authors

  • Raphaël Maucuer ESSCA School of Management
  • Alexandre Renaud EM Normandie Business School, Metis Lab
  • Yuliya Snihur Toulouse Business School
  • Neva Bojovic Kedge Business School

DOI:

https://doi.org/10.9876/sim.v25i4.1160

Keywords:

Business models, Digitalization, Co-citation analysis, Bibliographic coupling, Literature review

Abstract

Large-scale digitization has induced profound changes in the contemporary economy. In this context, the literature on information systems (IS) is proving invaluable to understand digital business models. Based on a mixed bibliometric analysis, this article reveals the historical contribution of the IS business model literature, identifies current research trends, and proposes a three-pronged research agenda for IS scholars working on digital business models: a design science; a user-centered; and a data-oriented perspective.

References

Abbasi, A., Sarker, S., & Chiang, R.H. (2016). Big data research in information systems: Toward an inclusive research agenda. Journal of the Association for Information Systems, 17(2), 3.

Adner, R. (2017). Ecosystem as structure: an actionable construct for strategy. Journal of Management, 43(1), 39-58.

Amit, R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22(6-7), 493-520.

Andries, P., Debackere, K., & Van Looy, B. (2013). Simultaneous experimentation as a learning strategy: Business model development under uncertainty. Strategic Entrepreneurship Journal, 7(4), 288-310.

Baden-Fuller, C., Demil, B., Lecocq, X., & Mac-Millan, I.M. (2010). Editorial. Long Range Planning, 43(2-3), 143-145.

Baden-Fuller, C., & Haefliger, S. (2013). Business models and technological innovation. Long Range Planning, 46(6), 419-426.

Baden-Fuller, C., & Mangematin, V. (2013). Business models: A challenging agenda. Strategic Organization, 11(4), 418-427.

Bailey, D., Faraj, S., Hinds, P., von Krogh, G., & Leonardi, P. (2019). Special Issue of Organization Science: Emerging Technologies and Organizing. Organization Science, 30(3), 642-646.

Baron, D.P. (2018). Disruptive entrepreneurship and dual purpose strategies: The case of Uber. Strategy Science, 3(2), 439-462.

Bélanger, F., & Carter, L. (2008). Trust and risk in e-government adoption. The Journal of Strategic Information Systems, 17(2), 165-176.

Bocken, N.M., & Geradts, T.H. (2020). Barriers and drivers to sustainable business model inno- vation: Organization design and dynamic capa- bilities. Long Range Planning, 53(4), 101950.

Bojovic, N., Genet, C., & Sabatier, V. (2018). Learning, signaling, and convincing: The role of experimentation in the business modeling process. Long Range Planning, 51(1), 141-157.

Brayne, S. (2017). Big data surveillance: The case of policing. American Sociological Review, 82(5), 977-1008.

Brynjolfsson, E. (1993). The productivity paradox of information technology. Communications of the ACM, 36(12), 66-77.

Camuffo, A., Cordova, A., Gambardella, A., & Spina, C. (2020). A scientific approach to entrepreneurial decision making: Evidence from a randomized control trial. Management Science, 66(2), 564-586.

Carr, N.G. (2003). IT doesn’t matter. Educause Review, 38, 24-38.

Casilli, A.A. (2019). En attendant les robots. Enquête sur le travail du clic. Le Seuil.

Chanson, M., Bogner, A., Bilgeri, D., Fleisch, E., & Wortmann, F. (2019). Blockchain for the IoT: privacy-preserving protection of sensor data. Journal of the Association for Information Systems, 20(9), 1274-1309.

Chesbrough, H. (2010). Business model innova- tion: opportunities and barriers. Long Range Planning, 43(2-3), 354-363.

Chesbrough, H., & Rosenbloom, R.S. (2002). The role of the business model in capturing value from innovation: evidence from Xerox Corporation’s technology spin-off companies. Industrial and Corporate Change, 11(3), 529-555.

Chong, A.Y.L., Lim, E.T., Hua, X., Zheng, S., & Tan, C.W. (2019). Business on chain: A comparative case study of five blockchain-inspired business models. Journal of the Association for Information Systems, 20(9), 1310-1339.

Crane, D. (1972), Invisible Colleges: Diffusion of Knowledge in Scientific Communities, Chicago, IL: University of Chicago Press.

De Solla Price, D.J. (1963). Little Science, Big Science, 30-31.

De Solla Price, D.J. (1965). Networks of Scientific Papers. Science, 149(3683), 510-515.

Ekbia, H., Mattioli, M., Kouper, I., Arave, G., Ghazinejad, A., Bowman, T., ... & Sugimoto, C. R. (2015). Big data, bigger dilemmas: A critical review. Journal of the Association for Information Science and Technology, 66(8), 1523-1545.

Elgendy, N., & Elragal, A. (2014). Big data ana- lytics: a literature review paper. In Industrial Conference on Data Mining (pp. 214-227). Springer, Cham.

Ferreira, M.P., Storopoli, J.E., & Serra, F.A.R. (2014). The extant research on strategic alliances: A bibliometric study of the past two decades. In Academy of Management Proceedings, 2014(1), p. 10161.

Gawer, A., & Cusumano, M.A. (2014). Industry platforms and ecosystem innovation. Journal of Product Innovation Management, 31(3), 417-433.

Garbuio, M., & Lin, N. (2019). Artificial intelli- gence as a growth engine for health care star- tups: emerging business models. California Management Review, 61(2), 59-83.

Gomber, P., Kauffman, R.J., Parker, C., & Weber, B.W.(2018).On the fintech revolution:Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35(1), 220-265.

Gregor, S., & Hevner, A.R. (2013). Positioning and presenting design science research for maximum impact. MIS Quarterly, 37(2), 337-355.

Günther, W. A., Mehrizi, M. H. R., Huysman, M., & Feldberg, F. (2017). Debating big data: A literature review on realizing value from big data. The Journal of Strategic Information Systems, 26(3), 191-209.

Hajli, N., Shirazi, F., Tajvidi, M., & Huda, N. (2020). Towards an understanding of pri- vacy management architecture in big data: an experimental research. British Journal of Management, 00, 1–18.

Hampel, C.E., Tracey, P., & Weber, K. (2020). The art of the pivot: How new ventures manage identification relationships with stakeholders as they change direction. Academy of Management Journal, 63(2), 440-471.

Hartmann, P. M., Zaki, M., Feldmann, N., & Neely, A. (2016). Capturing value from big data–a taxonomy of data-driven business models used by start-up firms. International Journal of Operations & Production Management. 36(10), 1382-1406.

Hashem, I.A.T., Chang, V., Anuar, N.B., Adewole, K., Yaqoob, I., Gani, A., ... & Chiroma, H. (2016). The role of big data in smart city. International Journal of Information Management, 36(5), 748-758.

Hevner, A.R., March, S.T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75-105.

Hienerth, C., Keinz, P., & Lettl, C. (2011). Explo- ring the nature and implementation process of user-centric business models. Long Range Planning, 44(5-6), 344-374.

Jarneving, B. (2005). A comparison of two biblio- metric methods for mapping of the research front. Scientometrics, 65(2), 245-263.

Joachim, M., & Laszczuk, A. (2020). Redesigning business models to leverage members’ par- ticipation in online communities: The case of the French gambling industry. Systèmes d’Information Management, in press.

Karimi, J., & Walter, Z. (2016). Corporate entre- preneurship, disruptive business model innovation adoption, and its performance: The case of the newspaper industry. Long Range Planning, 49(3), 342-360.

Lanzolla, G., & Markides, C. (2020). A business model view of strategy. Journal of Manage- ment Studies, in press.

Martins, L.L., Rindova, V.P., & Greenbaum, B.E. (2015). Unlocking the hidden value of concepts: A cognitive approach to business model innovation. Strategic Entrepreneurship Journal, 9(1), 99-117.

Massa, L., Tucci, C.L., & Afuah, A. (2017). A critical assessment of business model research. Aca- demy of Management Annals, 11(1), 73-104.

Maucuer, R., & Renaud, A., (2019a). Business model research: A bibliometric analysis of origins and trends. M@n@gement. 22(2), p. 176-215.

Maucuer, R., & Renaud, A., (2019b). Company’s business models and NGOs: Inputs from the partnerships portfolio. International Mana- gement, 23(3), p. 172-185.

Maucuer, R., Ronteau, S., & Lesage, X. (2018). Emergence of an innovative business model in a start-up: The structuring role of narratives. Finance Contrôle Stratégie, (NS-1).

Moor, J.H. (2005). Why we need better ethics for emerging technologies. Ethics and Infor- mation Technology, 7(3), 111-119.

Nofer, M., Gomber, P., Hinz, O., & Schiereck, D. (2017). Blockchain. Business & Information Systems Engineering, 59(3), 183-187.

Noma, E. (1984). Co-citation analysis and the invisible college. Journal of the American Society for Information Science, 35(1), 29-33.

Ologeanu-Taddei, R., & Paré, G. (2017). Technologies de l’information en santé : un regard innovant et pragmatique. Systèmes d’Infor- mation Management, 22(1), 3-8.

Osterwalder, A., Pigneur, Y., & Tucci, C.L. (2005). Clarifying business models: Origins, present, and future of the concept. Communications of the Association for Information Systems, 16(1), 1-26.

Parmentier, G., & Mangematin, V. (2014). Orchestrating innovation with user commu- nities in the creative industries. Technological Forecasting and Social Change, 83, 40-53.

Pascal, A., & Renaud, A. (2020). 15 years of information system design science research: A bibliographic analysis. Proceedings of the 53rd Hawaii International Conference on System Sciences.

Priem, R.L. (2007). A consumer perspective on value creation. Academy of Management Review, 32(1), 219-235.

Priem, R.L., Wenzel, M., & Koch, J. (2018). Demand-side strategy and business models: Putting value creation for consumers center stage. Long Range Planning, 51(1), 22-31.

Ranjan, J., & Foropon, C. (2021). Big data analytics in building the competitive intelligence of organizations. International Journal of Information Management, 56, 102231.

Ransbotham, S., Kiron, D., Gerbert, P., & Reeves, M. (2017). Reshaping business with artificial intelligence: Closing the gap between ambition and action. MIT Sloan Management Review, 59(1), 1-17.

Rappa, M.A. (2004). The utility business model and the future of computing services. IBM Systems Journal, 43(1), 32-42.

Renaud, A., Walsh, I. & Kalika, M. (2016). Is SAM still alive? A bibliometric and interpretive mapping of the strategic alignment research field. The Journal of Strategic Information Systems, 25(2), 75-103.

Ricart, J.E., Snihur, Y., Carrasco, C., & Berrone, P. (2020). Grassroots Resistance to Digital Plat- forms and Relational Business Model Design to Overcome It: A Conceptual Framework. Strategy Science, in press.

Ritter, T., & Lettl, C. (2018). The wider implica- tions of business-model research. Long Range Planning, 51(1), 1-8.

Rossi, M., Mueller-Bloch, C., Thatcher, J. B., & Beck, R. (2019). Blockchain research in information systems: Current trends and an inclusive future research agenda. Journal of the Association for Information Systems, 20(09), 1388-1403.

Shin, N. (2001). The impact of information tech- nology on financial performance: the impor- tance of strategic choice. European Journal of Information Systems, 10(4), 227-236.

Shoukry, A., Khader, J., & Gani, S. (2019). Improving business process and functionality using IoT based E3-value business model. Electronic Markets, 1-10.

Snihur, Y., Thomas, L.D., & Burgelman, R.A. (2018). An Ecosystem-Level Process Model of Business Model Disruption: The Disruptor’s Gambit. Journal of Management Studies, 55(7), 1278-1316.

Snihur, Y., & Zott, C. (2020). The genesis and metamorphosis of novelty imprints: How business model innovation emerges in young ventures. Academy of Management Journal, 63(2), 554-583.

Snihur, Y., Zott, C., & Amit, R. (2020). Creating and capturing value from emerging technolo- gies: Strategic business model design. Strategy Science, in press.

Sorescu, A. (2017). Data-driven business model innovation. Journal of Product Innovation Management, 34(5), 691-696.

Sosna, M., Trevinyo-Rodriguez, R.N., Velamuri, S.R. (2010). Business model innovation through trial- and-error learning: The Natu- rhouse case. Long Range Planning, 43(2-3), 383-407.

Struijs, P., Braaksma, B., & Daas, P.J. (2014). Official statistics and big data. Big Data & Society, 1(1), 2053951714538417.

Sun, Z., Strang, K.D., & Pambel, F. (2018). Pri- vacy and security in the big data paradigm. Journal of Computer Information Systems, 60(2), 146-155.

Teece, D.J. (2010). Business models, business strategy and innovation. Long Range Planning, 43(2-3), 172-194.

Teece, D.J. (2018a). Business models and dynamic capabilities. Long Range Planning, 51(1), 40-49.

Teece, D.J. (2018b). Profiting from innovation in the digital economy: Enabling technologies, standards, and licensing models in the wireless world. Research Policy, 47 (8), 1367-1387.

Tidhar, R., & Eisenhardt, K.M. (2020). Get rich or die trying... finding revenue model fit using machine learning and multiple cases. Strategic Management Journal, 41(7), 1245-1273.

Veit, D., Clemons, E., Benlian, A., Buxmann, P., Hess, T., Kundisch, D., Leimeister, J.-M., Loos, P., & Spann, M. (2014). Business models. An information systems research agenda. Business & Information Systems Engineering, 6(1), 45-53.

Walls, J.G., Widmeyer, G.R., & El Sawy, O.A. (1992). Building an information system design theory for vigilant EIS. Information Systems Research, 3(1), 36-59.

Walsh, I., & Renaud, A. (2017). Reviewing the literature in the IS field: Two bibliometric techniques to guide readings and help the interpretation of the literature. Systèmes d’In- formation & Management, 22(3), 75-115.

Wamba-Taguimdje, S.L., Wamba, S.F., Kamdjoug, J.R.K., & Wanko, C.E.T. (2020). Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. Business Process Management Journal, in press.

Yunus, M., Moingeon, B., & Lehmann-Ortega, L. (2010). Building social business models: Lessons from the Grameen experience. Long range planning, 43(2-3), 308-325.

Zeng, D., Tim, Y., Yu, J., & Liu, W. (2020). Actua- lizing big data analytics for smart cities: A cascading affordance study. International Journal of Information Management, 54, 102156.

Zott, C., & Amit, R. (2007). Business model design and the performance of entrepreneurial firms. Organization Science, 18(2), 181-199.

Zott, C. & Amit, R. (2010). Business model design: An activity system perspective. Long Range Planning, 43(2-3), 216-226.

Zuboff, S. (2019). The Age of Surveillance Capi- talism: The Fight for a Human Future at the New Frontier of Power. Profile Books.

Zupic, I. & Čater, T. (2015). Bibliometric methods in management and organization. Organi- zational Research Methods, 18(3), 429-472.

Downloads

Published

2020-12-21

Issue

Vol. 25 No. 4 (2020)

Section

Empirical research

License

The author bears the responsibility for checking whether material submitted is subject to copyright or ownership rights (e.g. figures, tables, photographs, illustrations, trade literature and data). The author will need to obtain permission to reproduce any such items, and include these permissions with their final submission.

It is our policy to ask all contributors to transfer for free the copyright in their contribution to the journal owner. There are two broad reasons for this:

  • ownership of copyright by the journal owner facilitates international protection against infringement of copyright, libel or plagiarism;
  • it also ensures that requests by third parties to reprint or reproduce a contribution, or part of it, in either print or electronic form, are handled efficiently in accordance with our general policy which encourages dissemination of knowledge within the framework of copyright.

 

In conformity with the French law, the author keeps the 'moral rights' related to the article:

  • The 'authorship right': It is the author's right to have his name associated with each publication and exploitation of the article.
  • The 'integrity right': It can be claimed by the author if he finds that during an exploitation, his work has been distorted (cutting, reassembly...).