Contribution des Objets-Frontière (OF) à la Gestion des Connaissances (GC) : analyse des dépendances dans un bloc opératoire

Authors

  • agnes Lancini Aix Marseille Université
  • Nathalie Sampieri-Teissier Aix Marseille Université

Keywords:

knowledge management, coordination, boundary objects, hospital

Abstract

This paper aims at studying how actors, belonging to heterogeneous social worlds, can manage to coordinate themselves and to share knowledge. The paper mobilizes an original concept, still little used in management science, namely the concept of boundary objects (BO) as a lens for exploring coordination, dependencies and knowledge management (KM) across boundaries. The methodology is based on a case study, which presents the implementation of a new Information System (IS) related to the evolution of an operating room process planning in a French public hospital. The qualitative study is based on the practice-based theory, in order to analyse deeply how actors use BO in a specific context. In a theoretical perspective, this paper shows that BO help actors to coordinate and to develop their knowledge, even to create new knowledge to improve their professional practices. Furthermore, the research highlights the dynamics and the life cycle of BO. This result insists on an important field in Information System research: the social interaction and the difficulties of Information Technology appropriation by the users, but also on the role that boundary-spanners can play. These contributions and perspectives are underlined and discussed, as important parts to be integrated in the implementation and the use of IS.

Author Biographies

agnes Lancini, Aix Marseille Université

MCF Sciences de Gestion

Nathalie Sampieri-Teissier, Aix Marseille Université

MCF Sciences de Gestion

References

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Published

2012-12-23

How to Cite

Lancini, agnes, & Sampieri-Teissier, N. (2012). Contribution des Objets-Frontière (OF) à la Gestion des Connaissances (GC) : analyse des dépendances dans un bloc opératoire. Systèmes d’Information Et Management (French Journal of Management Information Systems), 17(4), 9–37. Retrieved from https://revuesim.org/index.php/sim/article/view/477

Issue

Vol. 17 No. 4 (2012)

Section

Empirical research

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