Les besoins informationnels en gestion de la production dans les PME : une approche autodiagnostique assisté par ordinateur

Abstract

Operations management in manufacturing SMEs is becoming more complex and demanding (just-in-time, ISO 9000). For managers, this implies increased information needs that only computer-based systems can adequately satisfy. This article presents a prototype computer-based tool for the self-diagnostic of these needs, including the justification of the approach, strategy and method of analysis used, and its experimentation in two enterprises.