Les besoins informationnels en gestion de la production dans les PME : une approche autodiagnostique assisté par ordinateur

Joanne TANGUAY, Louis RAYMOND

Abstract


Operations management in manufacturing SMEs is becoming more complex and demanding (just-in-time, ISO 9000). For managers, this implies increased information needs that only computer-based systems can adequately satisfy. This article presents a prototype computer-based tool for the self-diagnostic of these needs, including the justification of the approach, strategy and method of analysis used, and its experimentation in two enterprises.

Keywords


Information needs;Production management;Small and medium-sized enterprises (SME);Self-diagnostic

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DOI: http://dx.doi.org/10.9876/sim.v1i1.6

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