CARRICANO, Manu; DE LASSENCE, Grégoire. Un usage du Text Mining : Donner du sens a la connaissance client. Systèmes d’Information et Management (French Journal of Management Information Systems), [S. l.], v. 14, n. 2, p. 85–100, 2026. DOI: 10.3917/sim.092.0085. Disponível em: https://revuesim.org/index.php/sim/article/view/240. Acesso em: 9 jul. 2026.