Balbo, Laurie, Florence Jeannot, and Agnés Helme-Guizon. 2017. “When Recommending a Product Backfires: The Effects of Justication and Source on User Responses to Online Personalized Recommendations”. Systèmes d’Information Et Management (French Journal of Management Information Systems) 22 (2). https://revuesim.org/index.php/sim/article/view/781.