Marciniak R. E-Commerce: From Strategy to Operational Implementation, Henri Isaac and Pierre Volle Pearson Education, 2008, 342 pages, ISBN 978-2-7440-7279-6. SIM [Internet]. 2026 Jun. 10 [cited 2026 Jul. 10];13(4):128-9. Available from: https://revuesim.org/index.php/sim/article/view/1579