Pourquoi contribuer à des bases de connaissances ? Une exploration des facteurs explicatifs à la lumière du modèle UTAUT

Authors

  • Isabelle BOURDON Université de Montpellier 2, Laboratoire CREGOR
  • Sandrine HOLLET-HAUDEBERT Université de Paris Est, IAE Gustave Eiffel

Keywords:

Systèmes de gestion des connaissances, acceptation, contribution, UTAUT, gestion des connaissances

Abstract

User acceptance is one of the key fundamentals for development of knowledge management system (KMS). We purpose a model of contribution to knowledge repository in organizations. Based on both qualitative and quantitative methodologies, we validated a revised unified the-ory of acceptance and use of technology model (UTAUT). We describe a theoretical frame-work that incorporates the specific facilitating conditions to knowledge management to en-hance our understanding of KMS acceptance and usage in France. An on line survey con-ducted with 200 potential contributors, showed that performance expectancy and social influ-ence have a significant impact on intentions. Moreover, facilitating conditions, such as orga-nizing structure, available time and given time, incentives directly influenced contribution. We found no significant effect of socio demographics variables.

Author Biographies

Isabelle BOURDON, Université de Montpellier 2, Laboratoire CREGOR

Isabelle Bourdon est docteur en Sciences de Gestion et ancienne élève de l’Ecole Normale Supérieure de Cachan. Maître de Conférences à l’Ecole Polytechnique Universitaire de l’Université Montpellier 2, elle travaille sur les problématiques de gestion des connaissances et d’évaluation des SI.

Sandrine HOLLET-HAUDEBERT, Université de Paris Est, IAE Gustave Eiffel

Sandrine Hollet-Haudebert est docteur en Sciences de Gestion. Maître de Conférences à l’IAE Gustave Eiffel, Université Paris 12, elle est chercheur membre de l’IRG (Institut de Recherche en Gestion) et associée au Laboratoire INSEEC. Ses travaux, en marketing et gestion des res-sources humaines, portent sur les comportements organisationnels de retrait et notamment sur l’épuisement professionnel des commerciaux.

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BOURDON, I., & HOLLET-HAUDEBERT, S. (2009). Pourquoi contribuer à des bases de connaissances ? Une exploration des facteurs explicatifs à la lumière du modèle UTAUT. Systèmes d’Information Et Management (French Journal of Management Information Systems), 14(1), 9–36. Retrieved from https://revuesim.org/index.php/sim/article/view/233

Issue

Vol. 14 No. 1 (2009)

Section

Empirical research

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