TIC, partage de connaissances et fiabilité du développement produit distribué : une approche par le " glitch " au sein du Groupe SEB

Authors

  • Valéry MERMINOD Université de Savoie, IREGE et Université de Nantes, CRGNA

Keywords:

New product Co development, Shared knowledge, Information technologies, Knowledge based view, Glitches

Abstract

Knowledge integration is considered as a key factor for operational performance in the case of new product development. In order to support an increase geographic distance between actors on the new product development process, firms implement communication tools and especially Information Technologies to support shared knowledge. How do Information Technologies participate to knowledge sharing? Few researches have studied the rooted mechanisms to couple information technologies and new product development process, which remains mainly unknown. Thanks to a longitudinal case study, we highlight the reduction of errors of knowledge sharing between actors on the new product development process thanks to PLM tool. We underline the improvement of integration of some knowledge on the product development thanks to PLM tool and the reduction of glitches.

Downloads

How to Cite

MERMINOD, V. (2007). TIC, partage de connaissances et fiabilité du développement produit distribué : une approche par le " glitch " au sein du Groupe SEB. Systèmes d’Information Et Management (French Journal of Management Information Systems), 12(1), 11–38. Retrieved from https://revuesim.org/index.php/sim/article/view/199

Issue

Vol. 12 No. 1 (2007)

Section

Empirical research

License

The author bears the responsibility for checking whether material submitted is subject to copyright or ownership rights (e.g. figures, tables, photographs, illustrations, trade literature and data). The author will need to obtain permission to reproduce any such items, and include these permissions with their final submission.

It is our policy to ask all contributors to transfer for free the copyright in their contribution to the journal owner. There are two broad reasons for this:

  • ownership of copyright by the journal owner facilitates international protection against infringement of copyright, libel or plagiarism;
  • it also ensures that requests by third parties to reprint or reproduce a contribution, or part of it, in either print or electronic form, are handled efficiently in accordance with our general policy which encourages dissemination of knowledge within the framework of copyright.

 

In conformity with the French law, the author keeps the 'moral rights' related to the article:

  • The 'authorship right': It is the author's right to have his name associated with each publication and exploitation of the article.
  • The 'integrity right': It can be claimed by the author if he finds that during an exploitation, his work has been distorted (cutting, reassembly...).