Le nouveau défi des équipes virtuelles : construire et maintenir une connaissance mutuelle

Authors

  • Mohamed DAASSI IUT de Brest
  • Marc FAVIER UPMF de Grenoble

Keywords:

Virtual teams, Mutual awareness, Task-oriented process, Relationship-oriented process, Awareness measurement scale, Longitudinal design

Abstract

This paper puts forth a conceptual model describing how mutual awareness is built and maintained within virtual teams. The research model created here was tested in the observa¬tions of 60 virtual teams composed of university students across France. Our results serve to confirm the bi-dimensional structure of mutual awareness (task-oriented versus relationship¬oriented). Our work has equally brought to light the positive combined effects of trust and co¬hesion on mutual awareness levels. The creation of mutual awareness in virtual teams is based on a dual process (task-oriented versus relationship-oriented). This dual process of mu¬tual awareness building evolves alongside that of collaborative development, according to the development phases of the teams observed. Finally, our results show the superiority of the task¬oriented process over the relationship-oriented one during the lifespan of the virtual team.

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How to Cite

DAASSI, M., & FAVIER, M. (2007). Le nouveau défi des équipes virtuelles : construire et maintenir une connaissance mutuelle. Systèmes d’Information Et Management (French Journal of Management Information Systems), 12(3), 3–30. Retrieved from https://revuesim.org/index.php/sim/article/view/207

Issue

Vol. 12 No. 3 (2007)

Section

Empirical research

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