Vers un modèle de codification des connaissances : nature et perspectives

Authors

  • Corinne JANICOT Université de Montpellier 2, IAE
  • Sophie MIGNON Université de Montpellier 2, IUT

Keywords:

Knowledge codification, Integrative technology, Interactive technology, Value

Abstract

If knowledge codification allows an exchange and a dissemination of understanding inside all the organization, as well as access time reduction, the improvement of task quality and customer relationships remains problematic. We propose a model for the codification of knowledge consisting of the concepts of service's time value and cognitive value designed through integrative (repositories) and interactive (groupware) information technologies. The model, applied to a consulting firm involved in knowledge codification strategy, shows a real enhancement of time value and more partially an improvement of the cognitive value of the service.

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How to Cite

JANICOT, C., & MIGNON, S. (2008). Vers un modèle de codification des connaissances : nature et perspectives. Systèmes d’Information Et Management (French Journal of Management Information Systems), 13(4), 95–125. Retrieved from https://revuesim.org/index.php/sim/article/view/230

Issue

Vol. 13 No. 4 (2008)

Section

Empirical research

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