Evaluating business performance related to the use of web portals – The case of tourism sector

Authors

  • Yann RIVAL Université Paris-Dauphine
  • Michel KALIKA Université Robert Schuman de Strasbourg, Ecole de Management

Keywords:

Internet, performance, alignement, secteur du tourisme

Abstract

This research addresses the question of explaining the Internet-enabled firm performance by relying on the Strategic Alignment Model. Following a contingent approach, the conceptual framework sheds light on the coherence between Internet use, business, organization and technology. The research model is applied to the main companies of the French tourism sector. The adopted methodology is based on a survey to which 123 firms have taken part. Using structural equation modeling, the proposed model is tested and data analysis reveals that the coherence of organizational designs has a particularly significant relationship with the Internet-enabled firm performance.

Author Biographies

Yann RIVAL, Université Paris-Dauphine

Yann RIVAL a obtenu son doctorat (prix de thèse Gaëtan Pirou 2006) en Sciences de Gestion à l’Université Paris-Dauphine sous la direction du Professeur Michel KALIKA. Ses travaux portent notamment sur l’impact organisationnel et stratégique des TIC, le commerce électronique, l’alignement des TIC et le lien entre TIC et performance.

Michel KALIKA, Université Robert Schuman de Strasbourg, Ecole de Management

Michel KALIKA est directeur de l’école de Management Strasbourg et ancien Professeur à l’Université Paris-Dauphine. Ses travaux portent notamment sur l’utilisation du courrier électronique par les managers et l’impact sur les réunions, l’alignement stratégique des TIC et le lien entre TIC et performance.

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How to Cite

RIVAL, Y., & KALIKA, M. (2009). Evaluating business performance related to the use of web portals – The case of tourism sector. Systèmes d’Information Et Management (French Journal of Management Information Systems), 14(1), 75–101. Retrieved from https://revuesim.org/index.php/sim/article/view/235

Issue

Vol. 14 No. 1 (2009)

Section

Empirical research

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