Mechanisms for Knowledge Transfer in the Context of Knowledge Platforms: A Governance Perspective

Authors

  • Hind Benbya Montpellier Business School

DOI:

https://doi.org/10.3917/sim.161.0039

Keywords:

knowledge transfer, mechanisms, governance

Abstract

A large and growing body of empirical research investigates the black box of intra-organizational knowledge transfer. Despite its richness, there’s a paucity of theoretically-grounded research that integrates the role of governance and social mechanisms in knowledge transfer to understand how they can be simultaneously promoted to create value. In this paper, we rely on three theories: governance, norms and utility to develop a comprehensive model for knowledge transfer and its effects at the individual level. Our model is tested through a survey of 485 employees within a global knowledge service firm. Findings show that knowledge transfer (conceptualized as the contribution, and adoption of knowledge resources) in the context of knowledge platforms and its subsequent outcomes at the individual level can be promoted by three categories of mechanisms: norms-based (identification and collaboration), governance-based (knowledge structure role) and utility-based (knowledge attributes and accessibility). The present study thus contributes to a deeper understanding of the value of intra-organizational knowledge transfer.

Published

2026-06-10

How to Cite

Benbya, H. (2026). Mechanisms for Knowledge Transfer in the Context of Knowledge Platforms: A Governance Perspective. Systèmes d’Information Et Management (French Journal of Management Information Systems), 21(1). https://doi.org/10.3917/sim.161.0039

Issue

Vol. 21 No. 1 (2016)

Section

Empirical Research Article

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