Télétravail et intensification du travail

Quand deux organisations négligent le rôle des outils du télétravail dans les régulations sociales

Authors

  • Damien De Carvalho IAE de Poitiers
  • Stéphane Bellini IAE de Poitiers

Abstract

At the time of the first confinement in March 2020, telework developed with scale, speed and unpreparedness. The study of its large-scale deployment first challenged the usual rules of use to leave a lot of room for the autonomy of the actors. Through a certain opportunism, we initiated a research whose common thread is the following question : how are the telework regulations being implemented from March 2020? A qualitative methodology, based on semi-structured interviews conducted in two organizations, made it possible to collect data in the first weeks of confinement. Our methodology was adapted to the health circumstances since we repeated these interviews twice, to end up with three phases of investigation constituting a longitudinal approach. At the end of the research, we contribute to highlighting a regulatory process taking place, leaving little room for discussion beyond a local level. This weak institutionalization of the discussion leads to a reinforcement of the intensification of the work and to a general tiredness of the actors. While telework is becoming a permanent feature of practice, this research pleads for the discussion of the use of telework tools, both in the interest of the quality of life at work and in that of the fluidity of organizational functioning. The originality of this research lies at the crossroads of its temporality (longitudinal approach) and its theoretical contributions, those surrounding the lack of consideration of discussion in the regulation process in the case of telework.

Published

2024-08-29

How to Cite

De Carvalho, D., & Bellini, S. (2024). Télétravail et intensification du travail: Quand deux organisations négligent le rôle des outils du télétravail dans les régulations sociales. Systèmes d’Information Et Management (French Journal of Management Information Systems), 29(1), pages 79 à 109. Retrieved from https://revuesim.org/index.php/sim/article/view/1294

Issue

Vol. 29 No. 1 (2024): Varia

Section

Empirical research

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