A typology of strategies for legitimizing an innovation. The case of a new health information system / Une typologie des stratégies de légitimation d’une innovation. Le cas d’un nouveau SI en santé

Authors

  • Aurore Fierobe CRG - i3 - Ecole Polytechnique
  • Hervé Dumez CRG - I3 - Ecole Polytechnique
  • Etienne Minvielle CRG - i3 - Ecole Polytechnique

Abstract

The aim of this research is to identify strategies for legitimizing a hospital information system (IS). The hospital is a place of innovation, but also of reassessment for IS. Their legitimacy depends on the judgments of a group of individual or collective evaluators. This evaluator-based perspective, developed by Bitektine (2011), complements the dominant approach to legitimacy (Suchman, 1995). To legitimize an innovation, the actors of innovation have to convince the evaluators. However, little is known about their strategies for achieving this goal. Hence our research question: how do innovating actors implement strategies to legitimize their innovation in healthcare? To answer this question, we studied the case of an innovative IS in healthcare. We focused on legitimization strategies and how they could modify evaluators’ judgments. For this dynamic and relational analysis, and for methodological purposes, we mobilized the pragmatist concept of trans-action. Our theoretical contribution lies in a typology of legitimization strategies presented as ideal types (Doty and Glick, 1994). This is an explanatory typology in the sense of Elman (2005), in which each type is explained using the concept of transaction.

Author Biographies

Aurore Fierobe, CRG - i3 - Ecole Polytechnique

Aurore Fierobe est diplômée d’HEC Paris et doctorante au Centre de Recherche en gestion de l’Ecole polytechnique (France) sous la supervision d’Etienne Minvielle. Ses recherches portent sur l’organisation de la santé digitale. Elle s’intéresse particulièrement à la légitimation des systèmes d’information innovants, au lien entre innovation et changement des pratiques et à la collaboration hôpital-industrie.

Hervé Dumez, CRG - I3 - Ecole Polytechnique

Hervé Dumez est diplômé de l’ENS-Ulm (1978), docteur en sociologie (dir : Raymond Boudon), HDR en économie et gestion à l’université Paris-Dauphine. Il a été visiting professor au M.I.T. et à la Stockholm
School of Economics. Il est directeur de l’Institut Interdisciplinaire de l’Innovation ((i3, UMR 9217), Vice-Président Recherche et fellow de la European Academy of Management (EURAM). Auteur ou coauteur
de plus d’une soixantaine d’articles dans des revues à comité de lecture (dont Academy of Management Review, Journal of Business Ethics, European Management Review, M@n@gement) et d’une dizaine de livres, dont Innover en temps de crise. Réactions et adaptations face à la crise Covid,
Presses des Mines (2022) avec Benjamin Loveluck et Alexandre Mallard, Voyage au coeur du système de santé. 100 témoignages pour apprendre à gérer avec la crise, Eska (2021) avec Étienne Minvielle, Méthodologie de la recherche qualitative, Vuibert (2021), How Business Organizes Collectively. An
Inquiry on Trade Associations and Other Meta-Organizations, Edward Elgar, (2020) avec Sandra Renou, Comprehensive Research, Copenhagen Business School Press (2016).

Etienne Minvielle, CRG - i3 - Ecole Polytechnique

Etienne Minvielle est Directeur de Recherche CNRS (i3-CRG, Ecole polytechnique, CNRS, Institut polytechnique de Paris), médecin de santé publique à Gustave Roussy, et membre de l’Académie
de Médecine. Ses recherches portent sur l’organisation du système de soins (parcours du patient et sa personnalisation ; rôle du numérique ; management de l’inconnu ; gestion de la qualité et de la performance) et ont été publiées dans les revues du domaine (Nature Medicine, Social Science
and Medicine, Public Administration Review) et à travers différents livres (dont le Patient et le Système, Ed. Seli Arslan, 2018).

Published

2024-12-01

How to Cite

Fierobe, A., Dumez, H., & Minvielle, E. (2024). A typology of strategies for legitimizing an innovation. The case of a new health information system / Une typologie des stratégies de légitimation d’une innovation. Le cas d’un nouveau SI en santé. Systèmes d’Information Et Management (French Journal of Management Information Systems), 29(4), 49–80 (en français); 81. Retrieved from https://revuesim.org/index.php/sim/article/view/1317

Issue

Vol. 29 No. 4 (2024): Varia

Section

Empirical Research Article

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