Positionnement des acteurs face à l'implantation d'un ERP : le cas d'Air France

Authors

  • Sihem LARIF Paris Dauphine, CREFIGE et Université de Sousse
  • Thomas LESOBRE Paris Dauphine, CREFIGE

Keywords:

ERP, Project, Stakeholders, Positionning, Conflict

Abstract

The objective of this research paper is to study the positioning of the different stakeholders during the implementation of an ERP project (controlling unit). We will attempt to go beyond the technical aspects by studying the social implications such as: transfer of knowhow, of information and power. We will also demonstrate that the involvement of the different stakeholders will depend on their awareness of the associated risks.

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How to Cite

LARIF, S., & LESOBRE, T. (2004). Positionnement des acteurs face à l’implantation d’un ERP : le cas d’Air France. Systèmes d’Information Et Management (French Journal of Management Information Systems), 9(2), 51–75. Retrieved from https://revuesim.org/index.php/sim/article/view/156

Issue

Vol. 9 No. 2 (2004)

Section

Empirical research

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