L'après projet ERP : Retour d'expérience sur un changement qui n'a pas eu lieu

Authors

  • Guy SAINT-LÉGER Université de Lyon, ENSM

Keywords:

Post-ERP phase, Organizational and human consequences, Production organization and management, Hidden costs of ERP, Management

Abstract

The aim of this article is to present a few concrete examples of the consequences of a non scheduled change in ERP implementations. In the post-ERP phase, we provide a socio-economic assessment of those consequences by looking at the following factors: technology, behavior of the players, organization, project management. When the ERP software has become operational but the expected results are still missing, does the post-ERP phase consist in a new project or does it require a different approach? Such is the question that this article attempts to answer.

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How to Cite

SAINT-LÉGER, G. (2004). L’après projet ERP : Retour d’expérience sur un changement qui n’a pas eu lieu. Systèmes d’Information Et Management (French Journal of Management Information Systems), 9(2), 77–108. Retrieved from https://revuesim.org/index.php/sim/article/view/157

Issue

Vol. 9 No. 2 (2004)

Section

Empirical research

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