What Are the Secrets of Successful Process Modelling? Insights From an Australian Case Study

Authors

  • Wasana BANDARA Queensland University of Technology of Brisbane, School of Information Systems
  • Michael ROSEMANN Queensland University of Technology of Brisbane, School of Information Systems

Keywords:

Process modelling, Success factors, Success measures, Case study method

Abstract

Contemporary management and IT concepts emphasize the importance of process-oriented management concepts as a business paradigm. While there has been much research and publications on alternative process modelling techniques and tools, little attention has focused on post-hoc evaluation of actual process modelling activities or on deriving comprehensive guidelines on 'how-to' conduct process modelling effectively. This study aims at addressing this gap, and reports on a detailed case study conducted at a leading Australian organisation, with the aim of building a process modelling success model.

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How to Cite

BANDARA, W., & ROSEMANN, M. (2005). What Are the Secrets of Successful Process Modelling? Insights From an Australian Case Study. Systèmes d’Information Et Management (French Journal of Management Information Systems), 10(3), 47–68. Retrieved from https://revuesim.org/index.php/sim/article/view/178

Issue

Vol. 10 No. 3 (2005)

Section

Empirical research

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