ERP et visions métiers conflictuelles : cas d'une entreprise en mutation

Authors

  • Thierry BERTRAND Ecole des Mines et Université de Nantes
  • Bénédicte GEFFROY-MARONNAT Ecole des Mines et Université de Nantes

Keywords:

ERP, Business process, Information system, Risk factors

Abstract

This paper is based upon the case study of a big company engaging into a business process organization thanks to an ERP. The authors make use of Bernard, Rivard & Aubert (2004) analysis framework to explain troubles observed four years later the implementation. The authors bring further understanding by making clear the existence of a adversarial relationships between three antagonistic perceptions of what the core of the enterprise business is.

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How to Cite

BERTRAND, T., & GEFFROY-MARONNAT, B. (2005). ERP et visions métiers conflictuelles : cas d’une entreprise en mutation. Systèmes d’Information Et Management (French Journal of Management Information Systems), 10(4), 61–85. Retrieved from https://revuesim.org/index.php/sim/article/view/183

Issue

Vol. 10 No. 4 (2005)

Section

Empirical research

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