Le storytelling : un outil de gestion des connaissances

Authors

  • Bernard FALLERY Université de Montpellier 2, CREGOR
  • Carole MARTI

Keywords:

Storytelling, Stories, Knowledge, Share, Reuse

Abstract

In this article, the research carried out in a French Regional Chamber of Trade and Crafts is described. Our work consisted of establishing an interactive portal collecting sto¬ries about the experiences of craftsmen using ICT. A study of the different knowledge ma¬nagement models allowed us to determine the characteristics necessary for the construc¬tion of such a portal, and we present the tool that we have developed and implemented. Then, we analysed the sharing and re-use processes by experimenting with 48 cases allo¬wed us to verify three scenarios.

How to Cite

FALLERY, B., & MARTI, C. (2007). Le storytelling : un outil de gestion des connaissances. Systèmes d’Information Et Management (French Journal of Management Information Systems), 12(4), 85–104. Retrieved from https://revuesim.org/index.php/sim/article/view/214

Issue

Section

Empirical Research Article