La réorganisation de la téléphonie par les profils

Authors

  • Yves PATOUT PATCOM S.A.

Keywords:

Telephony, Quality, Phone-call welcome activity, Organisation chart

Abstract

The expertise in the user's dimension is becoming the key to success in technology-oriented projects.This memo gives an insight into different ways and means in this field, and it shows that the satisfaction of the user's needs can prove a hazardous race.

How to Cite

PATOUT, Y. (2001). La réorganisation de la téléphonie par les profils. Systèmes d’Information Et Management (French Journal of Management Information Systems), 6(1), 51–70. Retrieved from https://revuesim.org/index.php/sim/article/view/95

Issue

Section

Empirical research