La compétence en IA rencontre la capacité d’absorption : leviers de résilience et de performance environnementale dans les chaînes d’approvisionnement
DOI :
https://doi.org/10.66450/sim.v31i1.03Mots-clés :
Compétences en IA, capacité d’absorption, résilience de la chaîne d'approvisionnement, performance environnementale de la chaîne d'approvisionnementRésumé
Dans un environnement mondial marqué par l’incertitude, les bouleversements technologiques et les exigences croissantes en matière de durabilité, la performance de la supply chain dépend de plus en plus de deux dimensions stratégiques : la résilience et la performance environnementale. Si les technologies d’intelligence artificielle (IA) offrent un potentiel considérable pour relever ces défis, peu d’études ont analysé comment la compétence en IA, en tant que ressource organisationnelle essentielle, interagit avec la capacité d’absorption (ACAP) pour influencer la résilience et la performance environnementale de la supply chain. À l’aide de la théorie « resource-based view » et de la théorie des capacités dynamiques, cette recherche examine le rôle médiateur de l’ACAP dans la relation entre les compétences en IA et la performance des supply chains. Un modèle conceptuel est proposé et testé empiriquement auprès d’un échantillon de 351 personnes. Les résultats révèlent que les compétences en IA améliorent considérablement la résilience et la performance environnementale de la supply chain, et qu’une ACAP élevée renforce ces effets. L’étude met en évidence le rôle complémentaire des compétences en IA et des capacités organisationnelles (ACAP) dans la résilience et la performance environnementale de la supply chain.
Références
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