Knowledge Management Systems in intra-organizational Supply Chains: an Action-Research in BONFIGIOLI

Authors

  • Cécile GAUMAND Bonfiglioli
  • Alain CHAPDANIEL Ecole Centrale Paris, Laboratoire Génie Industriel
  • Aurélie DUDEZERT Maître de Conférences- HDR Laboratoire Génie Industriel Knowledge Management Research Group Ecole Centrale Paris Grande Voie de Vignes 92295 Châtenay-Malabry

Keywords:

Knowledge Management, Supply Chain Management, Knowledge Management Systems

Abstract

Optimisation of Supply Chain is today an issue for companies. This paper explores how Knowledge Management could improve the efficiency of Supply Chains. It investigates the specificities of knowledge of Supply Chain collaborators and the specificities of their management. With an Action Research methodology it proposes a framework and recommendations to design efficient Knowledge Management Systems for intra-organizational Supply Chains. It shows that in this context Information Technologies (TI) are rather used to change cognitive schemes than to manage knowledge. IT are used as artifacts that interact with individuals in creating, stocking, sharing and using organizational knowledge.

Author Biographies

Cécile GAUMAND, Bonfiglioli

Cécile Gaumand exerce depuis plus de quinze ans dans la fonction logistique. Actuellement responsable logistique chez Bonfiglioli Transmission, elle est doctorante à l’Ecole Centrale Paris dans continuité du master de recherche en logistique et systémique réalisé au CNAM.

Alain CHAPDANIEL, Ecole Centrale Paris, Laboratoire Génie Industriel

Alain Chapdaniel est enseignant-chercheur à l’Ecole Centrale Paris, responsable formation continue de la chaire Supply chain de l’Ecole Centrale Paris, consultant, formateur dans la supply chain, les achats, les systèmes d’information pour le commerce électronique.

Aurélie DUDEZERT, Maître de Conférences- HDR Laboratoire Génie Industriel Knowledge Management Research Group Ecole Centrale Paris Grande Voie de Vignes 92295 Châtenay-Malabry

Aurélie Dudezert est maître de conférences en sciences de gestion, habilitée à diriger les recherches, à l'École centrale de Paris et en charge du développement du Knowledge Management Research Group du Laboratoire Génie Industriel.

References

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Published

2010-08-05

How to Cite

GAUMAND, C., CHAPDANIEL, A., & DUDEZERT, A. (2010). Knowledge Management Systems in intra-organizational Supply Chains: an Action-Research in BONFIGIOLI. Systèmes d’Information Et Management (French Journal of Management Information Systems), 15(2), 99–124. Retrieved from https://revuesim.org/index.php/sim/article/view/255

Issue

Vol. 15 No. 2 (2010)

Section

Empirical research

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